David Allott joins the NZICC as Director of Operations
David Allott has joined the NZICC team as Director of Operations last week. Working closely with the wider NZICC team David’s role will be key in ensuring the NZICC delivers the highest quality for both our clients and our delivery partners.
David will work closely alongside Jack Talbot, who has been on the project for the last 3 years and has prepared our Operational Readiness programme, looking at all elements of the NZICC Mobilisation Plan to deliver a seamless opening in 2020.
The NZICC will be five times larger than the current largest convention facilities in New Zealand and ensuring a building of this scale is ready to represent the best of New Zealand hospitality, event delivery and operational support, will be no mean feat.
David had direct involvement in the Rugby World Cup 2011, British & Irish Lions Tour 2017, Cricket World Cup 2015, Rugby League World Cup 2017 and many more events across a New Zealand portfolio of venues. In his capacity, David was responsible for delivering a complex range of International corporate service requirements at these large-scale events for up to 10,000 fine dining customers per event. He also spent time in Australia with responsibilities for several premium venues across Queensland and New South Wales.
Callum Mallett, General Manager says “We are excited about having David on board to help build the NZICC team, not only does he have vast experience in large events but a really authentic care and focus on customer experience. He will be a key part of building our customer experience model, and really delving what our customers and partners need and when they need it, ensuring that our building, our processes and our people deliver to each part of that journey.”
David has already started engaging with the event industry and will work collaboratively with them to ensure we deliver to international standards. “I have had some great discussions with some of our future suppliers who are upsizing their offerings and already investing in infrastructure and new technology to ensure we are competitive with the global market.”
The NZICC is connected to key infrastructure and is closely surrounded by tourist experiences and entertainment precincts. “We already have some natural advantages as the NZICC is situated on the main motorway arterial off and on ramps. The architects have worked alongside and listened to the industry in customer experience workshops to ensure flexible venue access. This has resulted in an underground 3 bay loading dock on the western side, supported by two ten tonne truck lifts giving access to both the halls and the theatre levels. There will also be direct truck access to the main exhibition halls, which gives our suppliers an ability to move in and out of the centre quickly and safely.” Says David.