Careers

ASSISTANT TEAM MANAGER

Mō te Tūranga | About the Role

As a Assistant Team Manager, you will play a critical role in ensuring the safety and protection of NZICC employees, visitors, customers, and assets. This is a hands-on position that supports the implementation of our security operational plan and procedures in alignment with NZICC's Risk Management Strategy. This is a senior opportunity that enables you to influence and shape security practices in future and support growth within the team.

Your responsibilities will include:

• Delivering customer-focused security services across all NZICC venues
• Responding to security and emergency incidents with professionalism and urgency
• Supporting operations and facilities teams during events and daily activities
• Assisting with staff training and ensuring SOPs are followed
• Monitoring and reporting incidents accurately and efficiently
• Providing security support across departments and acting as a visible presence
  
  

Mōu | About You
You're a vigilant and proactive professional with a strong sense of responsibility and a commitment to safety. You thrive in dynamic environments and bring a calm, confident approach to incident response and customer service. You'll bring a minimum of 4 years' experience in a Corporate Security related environment as well as a Green COA (Certificate of Approval). Proven operational experience in a diverse and high-traffic venue as well as experience as a Security Operations Centre Controller and Fire Warden. Strong communication skills, both written and verbal are essential, as is a customer focused mindset and an ability to remain composed under pressure.