Meet The Team

Prue Daly

General Manager

Prue joined our team in October 2016 and has been dedicated to preparing us to deliver a world-class experience for clients and guests. She’s all about us striving for our mission, to drive economic benefits for Aotearoa New Zealand and Tāmaki Makaurau Auckland.

Ngāti Ruanui

Alana Bicknell

Director of Sales

Alana leads our sales team, driving strategic partnerships with local and international suppliers to maximise revenue opportunities. With over 20 years of experience in the events industry, she brings deep expertise in sales, planning and supplier relationships.

Ian Love

Director of Operations

A veteran in the events industry, Ian Love brings over 30 years of experience across catering and venue management. From the Sydney Olympics to major venues around the world. As Director of Operations, Ian overseas event execution, venue management and seamless experiences for all.

Tracey Ha

Director of CX & Marketing

Tracey leads our brand, marketing, customer experience, and corporate social responsibility initiatives. Bringing over 15 years of marketing experience, Tracey combines strategic insight with creativity to drive meaningful engagement.

Tracey Jay

Director of Event Planning

As Director of Event Planning, Tracey ensures every event runs smoothly from concept to completion. With a background in live performance and business event production, she blends creativity and precision to deliver seamless, memorable experiences.

Chef Rob Cullen

Executive Chef

With over 30 years of experience in kitchens across the globe, shaping a deep respect for simplicity, seasonality, and sustainability. Recognised by Hospitality Business as one of New Zealand’s Top Chefs in 2021, Rob remains focused on bringing the best of Aotearoa’s ingredients to the table.

George Koria

Security Manager

George brings over two decades of frontline experience to NZICC, including 23 years with the New Zealand Police and senior roles at Securitek and Air New Zealand. His deep expertise in security and risk management ensures our people, clients, and guests are in safe hands.

Paul Smith

Integration Manager

Ahead of the opening, Paul is in charge of seamless integration across all aspects of the building.

Alana Bicknell

Director of Sales

Alana leads our sales team, leveraging 20+ years of industry expertise to build strategic partnerships and deliver exceptional event experiences.

Sam Horsnell

Associate Director of Sales -New Zealand

Sam leads the Domestic Sales Team. She dedicates to build strong relationship with clients and ensuring they receive an exceptional experience from start to finish.

Natasha Sikivou

Sales Manager - Corporate & Special Events

Natasha assists domestic corporate clients and those looking to host special events with us.

Sheena Zheng

Sales Manager - Associations & Government

Sheena assists domestic associations and government clients who are looking to host events with us.

Finn McLennan-Elliot

Sales Manager for Live Events and Entertainment

Finn focuses on Live Events and Entertainment clients who are looking to host events with us.

Travis Hope

Events Executive Team Leader

Travis leads a team dedicated to assisting clients planning meetings and events for 20 to 130 guests.

Simone Avison

Event Executive

Simone works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and executed.

Tommy Jiang

Event Executive

Tommy works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and executed.

Ella Law

Event Executive

Ella works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and executed.

Alana Bicknell

Director of Sales

Alana leads our sales team, leveraging 20+ years of industry expertise to build strategic partnerships and deliver exceptional event experiences

Loryn Blaikie

Sales Manager - International

Loryn drives international business event opportunities for our venue, expanding our presence in the global market.

Jessica Carlson

Sales Manager - Australia

Jessica focuses on building relationships with Australian clients and developing the market in Australia.

Eloise Barnes

Business Development & Research Executive

Eloise researches new opportunities for our venue, connects with industry experts across diverse fields, and supports efforts to attract global business events to our venue.

Tracey Jay

Director of Event Planning

Tracey oversees all aspects of event planning, ensuring clients receive a seamless and smooth experience from start to finish.

Janine Donnell

Senior Event Planner

Janine oversees all aspects of event planning, ensuring clients receive a seamless and smooth experience from start to finish.

Claire Bark

Senior Event Planner

Claire oversees all aspects of event planning, ensuring clients receive a seamless and smooth experience from start to finish.

Tricia MacLennan

Event Planner

Tricia works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and seamlessly executed.

Jaqueline Yee

Event Planner

Jacqueline works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and executed.

Maya Shrestha

Event Planner

Maya works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and executed.

Olga Fomina

Event Planner

Olga works closely with clients to bring their meetings and events to life at NZICC, ensuring every detail is thoughtfully planned and executed.

Vichuda Ketchom

Sales & Planning Co-ordinator

Vichuda provides essential administrative support to the Sales & Planning team, ensuring smooth operations and coordination.

Vaishali Yadav

Sales & Planning Co-ordinator

Vaishali provides essential administrative support to the Sales & Planning team, ensuring smooth operations and coordination.

Chloe Xu

Pre-opening Readiness and USI Co-ordinator

Chloe oversees all aspects of the opening process, from system integration and digital signage to sales and event planning tools, ensuring seamless execution.

Ian Love

Director of Operations

Ian overseas event execution and venue management, drawing on his expertise to deliver seamless experiences for clients and guests.

Ryan Gollner

Technology Services Manager

Ryan oversees technical systems, including AV, ensuring we’re fully prepared to support clients in delivering exceptional events.

Kai Zhao

Senior Operations Manager

Kai ensures the building is fully prepared for opening, ready to deliver a seamless experience for clients and guests.

Bee Leota

Operations Manager

Bee ensures the building is fully prepared for opening, ready to deliver a seamless experience for clients and guests. 

Carlos Delgado

Operations Manager

Carlos ensures the building is fully prepared for opening, ready to deliver a seamless experience for clients and guests.

Carey Macfie

Operations Manager

Carey ensures the building is fully prepared for opening, ready to deliver a seamless experience for clients and guests. 

Elliott Liu

Kitchen Administrator

Elliot plays a key role in supporting Chef Rob with the management and execution of the NZICC Kitchen’s operations.

Tracey Ha

Director of CX & Marketing

Tracey leads NZICC’s customer experience strategy, overseeing brand, marketing, communications, and CSR, to ensure our identity is impactful, inclusive, and customer-focused.

Kat Hicks

Marketing Manager

Oversees the development and execution of brand and content marketing strategies to enhance NZICC’s visibility and identity.

Xavier Hartstonge

Digital Marketing Lead

Xavier leads our digital channels, website and online communities, promoting the NZICC brand both within our organisation and externally.

Megan Powell

Marketing Executive

Megan contributes to strategic brand efforts, marketing campaigns, and online engagement.